The international training on “Customer Loyalty and Consumer Rights as Key Drivers of Business Development” has concluded
The international training, organized by the Competition Committee with the support of the German Sparkassenstiftung, in cooperation with the Chamber of Commerce and Industry of Uzbekistan and the Commissioner for Protection of Rights and Legitimate Interests of Entrepreneurs, has successfully concluded.
The event brought together nearly 100 representatives of businesses operating in trade, healthcare and pharmaceuticals, catering, housing construction, digital services, and other sectors.
During the training, participants explored national and international best practices in developing customer-centric businesses, strengthening customer loyalty, ensuring consumer rights, and promoting fair competition, as well as the role of customer trust in achieving sustainable business growth.
The programme also included practical discussions and interactive exchanges, providing participants with an opportunity to discuss the effective application of consumer protection requirements, improvement of customer engagement systems, and the introduction of modern customer-oriented approaches into business practices.
At the conclusion of the event, participants emphasized that strengthening customer-centric approaches, ensuring the priority of consumer rights, and fostering a fair competitive environment are important factors in achieving the long-term and sustainable development of businesses.
The international training provided participants with new knowledge and practical skills to strengthen consumer trust and loyalty, improve service quality, and develop competitive and sustainable business models.
