The territorial office of the Competition Promotion and Consumer Protection Committee of the Republic of Uzbekistan in the Namangan region received an appeal from a citizen.
In this appeal, the following was stated, in 2020, the citizen paid LLC Farovon binokor services initial payment in the amount of 34,750,000 UZS, subject to the construction of a house within one year on the basis of the contract of sale of the house. Then, the citizen applied to the LLC for the return of 34,750,000 UZS due to the fact that the house was not completed even in 2023. Although the company promised to refund the initial amount to the citizen by September 20, 2023, the citizen failed to receive this amount, and therefore appealed to the Competition Committee for practical help in resolving his situation.
During the study of the citizen’s appeal by the employees of the territorial office, it was found that the statement of the citizen is justified. Article 19 of the Law of the Republic of Uzbekistan “On Consumer Rights Protection” states that if the contractor does not begin to execute the contract on time or it turns out that the contract will not be executed within the specified period, it was explained that the owner has the right to withdraw from the contract for the performance of works and services and to demand compensation for the damage caused.
As a result of the work carried out, Farovon binokor services LLC returned 34,750,000 UZS of the initial payment for the purchase of housing to the citizen.
