A consumer living in Tashkent R. Abdullaev appealed to the Antimonopoly Committee with a request to find out that SUE "Toshissiqquvvati", failing to provide timely notification of the expiration of the state verification of the hot water meter installed in his apartment, from December 1, 2019, made payments for hot water. water by the number of registered people.
In the course of studying the appeal, it was found that, despite the expiration of the period for state verification of the consumer’s meter, SUE “Toshissiqquvvat” did not send an official letter to the consumer – a notification about the expired period of state verification.
In accordance with the 2nd paragraph of the 7th clause of the Resolution of the Cabinet of Ministers of the Republic of Uzbekistan “On approval of administrative regulations for the provision of public services for the installation, removal and verification of metering devices (meters) of electricity, natural gas, drinking and hot water” dated 20.08.2020 No.-698, the absence of an official notification of the applicant within the time period specified by the supplier does not entail the consumer’s fault for untimely verification of the measuring equipment.
For violation of the above rules, the Antimonopoly Committee, in accordance with the established procedure, initiated against the State Unitary Enterprise “Toshissikkuvvat” and issued an order to eliminate the violation.
State Unitary Enterprise “Toshissikkuvvat” fulfilled the order and 1,847,847.39 soums were recalculated in favor of R. Abdullayev.
Press office of the Antimonopoly Committee