{"id":75467,"date":"2026-01-30T16:02:59","date_gmt":"2026-01-30T11:02:59","guid":{"rendered":"https:\/\/raqobat.gov.uz\/?p=75467"},"modified":"2026-02-03T16:03:34","modified_gmt":"2026-02-03T11:03:34","slug":"raqobat-qomitasi-tomonidan-ijtimoiy-tarmoqlar-orqali-bildirilayotgan-murojaatlar-ham-doimiy-nazoratda-organilib-ijobiy-hal-etish-choralari-korilmoqda","status":"publish","type":"post","link":"https:\/\/raqobat.gov.uz\/uz\/raqobat-qomitasi-tomonidan-ijtimoiy-tarmoqlar-orqali-bildirilayotgan-murojaatlar-ham-doimiy-nazoratda-organilib-ijobiy-hal-etish-choralari-korilmoqda\/","title":{"rendered":"Raqobat qo\u2018mitasi tomonidan ijtimoiy tarmoqlar orqali bildirilayotgan murojaatlar ham doimiy nazoratda o\u2018rganilib ijobiy hal etish choralari ko\u2018rilmoqda"},"content":{"rendered":"

Raqobat qo\u2018mitasi tomonidan ijtimoiy tarmoqlar orqali bildirilayotgan murojaatlar ham doimiy nazoratda o\u2018rganilib ijobiy hal etish choralari ko\u2018rilmoqda
\nIjtimoiy tarmoqlar orqali qoldirilgan 100 dan ortiq murojaatlarda \u201cUzum Market\u201d MChJ XK tomonidan ko\u2018rsatilayotgan xizmatlarda: ilovalarning yaxshi ishlamasligi, buyurtmalarni muddatida yetkazmaslik yoki unda xatolikka yo\u2018l qo\u2018yilayotgani, yetkazilgan tovarlardagi nuqsonlar va shartnomalarni bekor qilishdagi muammolar bildirilgan. Ushbu holatlar Raqobat qo\u2018mitasi tomonidan nazoratga olinib, ijobiy hal etish choralari ko\u2018rildi.
\nJumladan,
\n🟠Noto\u2018g\u2018ri mahsulot yetkazilgan holat bo\u2018yicha fuqaroga pul qaytarildi
\nQo\u2018mita \u201cUzum Market\u201d orqali \u201cMacBook M3 8\/512\u201d noutbukka pul to\u2018lab buyurtma qilgan, ammo unga boshqa tovar yetkazilgani haqidagi murojaatni o\u2018rgandi. Aniqlanishicha, mahsulot narxi noto\u2018g\u2018ri ko\u2018rsatilgani muammoga sabab bo\u2018lgan. Fuqaroga arzonroq tovar taklif etilgan yoki pulini qaytarish bildirilgan. O\u2018rganish natijasida unga to\u2018langan 16 mln 450 ming so\u2018m mablag\u2018 to\u2018liq qaytarib berilishi ta\u2019minlandi.
\n🟠1-guruh nogironligi bo\u2018lgan fuqaroga nogironlik aravasi yetkazildi
\nQo\u2018mita ijtimoiy himoya agentligi tomonidan vaucher berilganiga qaramay, fuqaroga nogironlik aravasi yetkazilmayotgani yuzasidan murojaatni ko\u2018rib chiqdi. Buyurtma bir necha marta sababsiz bekor qilingani va faqat 15 ming so\u2018mlik promokod berilgani aniqlandi. O\u2018rganish natijasida arava \u201cUzum Market\u201d tomonidan yetkazib berilishi ta\u2019minlandi.
\n🟠Fuqaroga nosoz changyutgichni to\u2018lovi qaytarildi
\nQo\u2018mitaga qoldirilgan murojaatda \u201cUzum Market\u201ddan onlayn xarid qilingan changyutgich nosozligi sabab fuqaro shartnomani bekor qilish va to\u2018lovni qaytarishni so\u2018ragan. O\u2018rganishlar asosida shartnoma bekor qilinib, 1 mln 170 ming so\u2018mdan ortiq mablag\u2018 fuqaroga qaytarildi.
\n🟠Kechikkan buyurtma masalasi hal etildi
\nQo\u2018mita fuqaroning 3 ta mahsulotdan iborat buyurtmasi belgilangan muddatda yetkazilmagani bo\u2018yicha o\u2018rganish o\u2018tkazdi. Changyutgich, uyali telefon va boshqa tovarlar 4 kun kechiktirilgani aniqlanib, \u201cUzum Market\u201d tomonidan ularning yetkazilishi ta\u2019minlandi.
\n🟠Payvandlash uskunasi bo\u2018yicha muammo bartaraf etildi
\nQo\u2018mita fuqaro sotib olingan payvandlash uskunasi reklamasi va amaldagi texnik imkoniyatlari o\u2018rtasida farqi borligi aniqlangan. O\u2018rganishdan so\u2018ng 860 ming so\u2018mlik to\u2018lov \u201cUzum Market\u201d tomonidan to\u2018liq qaytarilishi ta\u2019minlandi.
\n🟠Fuqaroga to\u2018g\u2018ri o\u2018lchamdagi kiyimlar yetkazib berildi
\nBuyurtma qilingan cho\u2018milish kiyimlari o\u2018lchami mos kelmagani sabab qaytarilgan. Qo\u2018mita so\u2018rovi asosida holat o\u2018rganilib, fuqaroga o\u2018z vaqtida to\u2018g\u2018ri o\u2018lchamdagi tovar qayta yetkazib berildi.
\n🟠Ikki marta yechilgan to\u2018lov xaridorni sim kartasiga o\u2018tkazildi
\nQo\u2018mita murojaat asosida olib borgan o\u2018rganishlarida fuqaroning kartasidan bir xarid uchun ikki marta mablag\u2018 yechilgani aniqlandi. O\u2018rganish natijasida asossiz yechilgan 51 600 so\u2018m xaridorga qaytarildi.
\n🟠Poyabzal uchun to\u2018langan mablag\u2018 to\u2018liq qaytarildi
\nQo\u2018mitaga ayollar poyabzali o\u2018lchami mos kelmagani, uni almashtirishdagi muammo yuzasidan murojaat kelib tushgan. Murojaat o\u2018rganilib, 165 000 so\u2018m iste\u2019molchiga to\u2018liq qaytarib berilishi ta\u2019minlandi.
\n🟠Nosoz kondisioner to\u2018lovi iste\u2019molchiga undirib berildi
\nQo\u2018mita fuqaroning xarid qilgan \u201cAux\u201d kondisioneri xonadoniga mos kelmagani uchun qaytargan, ammo puli o\u2018z vaqtida ololmayotgani yuzasida murojaatni o\u2018rganib chiqdi. O\u2018rganishlardan so\u2018ng 4 mln so\u2018mga yaqin mablag\u2018 fuqaroga to\u2018liq undirib berilishi ta\u2019minlandi.
\nHurmatli iste\u2019molchilar!
\nRaqobat qo\u2018mitasi raqamli platformalar orqali mahsulot buyurtma qilishda va obunalarni faollashtirishda xizmat shartlari, qaytarish va hisob-kitob tartiblari bilan to\u2018liq tanishib chiqishingizni tavsiya etadi. Bu sizni turli xil vaziyatlarda noqulay holatlardan himoya qilishga xizmat qilishini unutmang!<\/p>\n","protected":false},"excerpt":{"rendered":"

Raqobat qo\u2018mitasi tomonidan ijtimoiy tarmoqlar orqali bildirilayotgan murojaatlar ham doimiy nazoratda o\u2018rganilib ijobiy hal etish choralari ko\u2018rilmoqda Ijtimoiy tarmoqlar orqali qoldirilgan 100 dan ortiq murojaatlarda \u201cUzum Market\u201d MChJ XK tomonidan ko\u2018rsatilayotgan xizmatlarda: ilovalarning yaxshi ishlamasligi, buyurtmalarni muddatida yetkazmaslik yoki unda xatolikka yo\u2018l qo\u2018yilayotgani, yetkazilgan tovarlardagi nuqsonlar va shartnomalarni bekor qilishdagi muammolar bildirilgan. Ushbu holatlar Raqobat…<\/p>\n","protected":false},"author":1,"featured_media":75465,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"jetpack_publicize_message":"","jetpack_is_tweetstorm":false,"jetpack_publicize_feature_enabled":true},"categories":[3],"tags":[],"jetpack_publicize_connections":[],"yoast_head":"\nRaqobat qo\u2018mitasi tomonidan ijtimoiy tarmoqlar orqali bildirilayotgan murojaatlar ham doimiy nazoratda o\u2018rganilib ijobiy hal etish choralari ko\u2018rilmoqda - O\u02bbzbekiston Respublikasi Raqobatni rivojlantirish va iste'molchilar huquqlarini himoya qilish qo\u02bbmitasi.<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/raqobat.gov.uz\/uz\/raqobat-qomitasi-tomonidan-ijtimoiy-tarmoqlar-orqali-bildirilayotgan-murojaatlar-ham-doimiy-nazoratda-organilib-ijobiy-hal-etish-choralari-korilmoqda\/\" \/>\n<meta property=\"og:locale\" content=\"uz_UZ\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Raqobat qo\u2018mitasi tomonidan ijtimoiy tarmoqlar orqali bildirilayotgan murojaatlar ham doimiy nazoratda o\u2018rganilib ijobiy hal etish choralari ko\u2018rilmoqda - O\u02bbzbekiston Respublikasi Raqobatni rivojlantirish va iste'molchilar huquqlarini himoya qilish qo\u02bbmitasi.\" \/>\n<meta property=\"og:description\" content=\"Raqobat qo\u2018mitasi tomonidan ijtimoiy tarmoqlar orqali bildirilayotgan murojaatlar ham doimiy nazoratda o\u2018rganilib ijobiy hal etish choralari ko\u2018rilmoqda Ijtimoiy tarmoqlar orqali qoldirilgan 100 dan ortiq murojaatlarda \u201cUzum Market\u201d MChJ XK tomonidan ko\u2018rsatilayotgan xizmatlarda: ilovalarning yaxshi ishlamasligi, buyurtmalarni muddatida yetkazmaslik yoki unda xatolikka yo\u2018l qo\u2018yilayotgani, yetkazilgan tovarlardagi nuqsonlar va shartnomalarni bekor qilishdagi muammolar bildirilgan. 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