{"id":70827,"date":"2025-08-13T15:14:51","date_gmt":"2025-08-13T10:14:51","guid":{"rendered":"https:\/\/raqobat.gov.uz\/?p=70827"},"modified":"2025-08-13T15:14:51","modified_gmt":"2025-08-13T10:14:51","slug":"istemolchilarning-huquqlarini-himoya-qilish-boyicha-yangi-tartib-joriy-etildi","status":"publish","type":"post","link":"https:\/\/raqobat.gov.uz\/uz\/istemolchilarning-huquqlarini-himoya-qilish-boyicha-yangi-tartib-joriy-etildi\/","title":{"rendered":"Iste\u2019molchilarning huquqlarini himoya qilish bo\u2018yicha yangi tartib joriy etildi"},"content":{"rendered":"<p>O\u2018zbekiston Respublikasining &laquo;O\u2018zbekiston Respublikasining ayrim qonun hujjatlariga qo\u2018shimcha va o\u2018zgartirishlar kiritish to\u2018g\u2018risida&raquo; 2025 yil 31 iyuldagi O\u2018RQ-1078-son Qonuni bilan \u201cIste\u2019molchilarning huquqlarini himoya qilish to\u2018g\u2018risida\u201dgi Qonunda muhim o\u2018zgartirishlar kiritildi.<\/p>\n<p>Nimalar o\u2018zgardi?<\/p>\n<p>Qonunga asosan, agar sotuvchi tovarni shartnomada belgilangan muddatda yetkazib bermasa, u har bir kechikkan vaqt birligi (daqiqa, soat, kun) uchun ushbu tovar narxining 0,5% miqdorida penya to\u2018lashi shart bo\u2018ladi.<\/p>\n<p>Masalan:<\/p>\n<p>Agar xarid qilingan tovar narxi 10 million so\u2018m bo\u2018lsa va yetkazib berish 5 kun kechiksa, sotuvchi har kuni uchun 50 000 so\u2018mdan, jami 250 000 so\u2018m penya to\u2018lashi kerak bo\u2018ladi.<\/p>\n<p>Penyaning umumiy miqdori yetkazib berilmagan tovar narxining 100%idan oshmasligi kerak.<\/p>\n<p>Eng muhimi \u2013 shartnomada penya miqdorini 0,5%dan kam belgilash mumkin emas. Bu me\u2019yor iste\u2019molchilar \u2014 jismoniy shaxslarning manfaatini himoya qilish maqsadida joriy qilindi.<\/p>\n<p>Nega bu kerak?<\/p>\n<p>So\u2018nggi yillarda tovarlarni kelishilgan vaqtda yetkazib berilmasligi bo\u2018yicha fuqarolarning shikoyatlari keskin oshdi:<\/p>\n<p>2022 yilda \u2013 500 ta murojaat;<\/p>\n<p>2023 yilda \u2013 1 373 ta;<\/p>\n<p>2024 yilda \u2013 4 213 ta (bu 3 yil ichida 8 barobar ko\u2018paygan).<\/p>\n<p>Aksariyat shikoyatlar avtomobil, maishiy texnika va mebel kabi yuqori talabga ega tovarlarning kechiktirilgan holda yetkazib berilganligi bilan bog\u2018liq.<\/p>\n<p>Qonunda Fuqarolik kodeksining 261-moddasiga asoslanib, neustoyka (penya) mexanizmidan foydalaniladi. Penya \u2014 qarzdor (bunda \u2013 sotuvchi) majburiyatni belgilangan vaqtda bajarmaganda to\u2018laydigan kompensatsiya shaklidagi to\u2018lov hisoblanadi.<\/p>\n<p>Qonunning maqsadi:<\/p>\n<p>Iste\u2019molchilar huquqlarini aniq va samarali himoya qilish;<\/p>\n<p>Sotuvchilarni o\u2018z majburiyatlariga jiddiy yondoshishga majburlash;<\/p>\n<p>Oldi-sotdi shartnomalarda adolatli munosabatlarni ta\u2019minlash;<\/p>\n<p>Tovar yetkazib berishda kechikishlarni oldini olish.<\/p>\n<p>Bu o\u2018zgarishlar aholining qonuniy manfaatlarini ta\u2019minlashda, fuqarolarning ishonchini mustahkamlashda va bozorda adolatli raqobat muhitini yaratishda muhim qadam deb hisoblanadi.<\/p>\n<p>Qonun bilan tanishish (https:\/\/lex.uz\/ru\/docs\/7659506)<\/p>\n","protected":false},"excerpt":{"rendered":"<p>O\u2018zbekiston Respublikasining &laquo;O\u2018zbekiston Respublikasining ayrim qonun hujjatlariga qo\u2018shimcha va o\u2018zgartirishlar kiritish to\u2018g\u2018risida&raquo; 2025 yil 31 iyuldagi O\u2018RQ-1078-son Qonuni bilan \u201cIste\u2019molchilarning huquqlarini himoya qilish to\u2018g\u2018risida\u201dgi Qonunda muhim o\u2018zgartirishlar kiritildi. Nimalar o\u2018zgardi? Qonunga asosan, agar sotuvchi tovarni shartnomada belgilangan muddatda yetkazib bermasa, u har bir kechikkan vaqt birligi (daqiqa, soat, kun) uchun ushbu tovar narxining 0,5% miqdorida&hellip;<\/p>\n","protected":false},"author":1,"featured_media":70825,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"jetpack_publicize_message":"","jetpack_is_tweetstorm":false,"jetpack_publicize_feature_enabled":true},"categories":[128,150,3],"tags":[],"jetpack_publicize_connections":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v16.0.3 (Yoast SEO v19.6.1) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Iste\u2019molchilarning huquqlarini himoya qilish bo\u2018yicha yangi tartib joriy etildi - O\u02bbzbekiston Respublikasi Raqobatni rivojlantirish va iste&#039;molchilar huquqlarini himoya qilish qo\u02bbmitasi.<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/raqobat.gov.uz\/uz\/istemolchilarning-huquqlarini-himoya-qilish-boyicha-yangi-tartib-joriy-etildi\/\" \/>\n<meta property=\"og:locale\" content=\"uz_UZ\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Iste\u2019molchilarning huquqlarini himoya qilish bo\u2018yicha yangi tartib joriy etildi - O\u02bbzbekiston Respublikasi Raqobatni rivojlantirish va iste&#039;molchilar huquqlarini himoya qilish qo\u02bbmitasi.\" \/>\n<meta property=\"og:description\" content=\"O\u2018zbekiston Respublikasining &laquo;O\u2018zbekiston Respublikasining ayrim qonun hujjatlariga qo\u2018shimcha va o\u2018zgartirishlar kiritish to\u2018g\u2018risida&raquo; 2025 yil 31 iyuldagi O\u2018RQ-1078-son Qonuni bilan \u201cIste\u2019molchilarning huquqlarini himoya qilish to\u2018g\u2018risida\u201dgi Qonunda muhim o\u2018zgartirishlar kiritildi. Nimalar o\u2018zgardi? 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