{"id":70538,"date":"2025-08-08T15:07:29","date_gmt":"2025-08-08T10:07:29","guid":{"rendered":"https:\/\/raqobat.gov.uz\/?p=70538"},"modified":"2025-08-08T15:07:29","modified_gmt":"2025-08-08T10:07:29","slug":"raqobat-qomitasining-korsatmasi-unitel-mchj-beeline-tomonidan-bajarildi","status":"publish","type":"post","link":"https:\/\/raqobat.gov.uz\/uz\/raqobat-qomitasining-korsatmasi-unitel-mchj-beeline-tomonidan-bajarildi\/","title":{"rendered":"Raqobat qo\u2018mitasining ko\u2018rsatmasi \u201cUNITEL\u201d MChJ (Beeline) tomonidan bajarildi"},"content":{"rendered":"

Raqobat qo\u2018mitasi tomonidan telekommunikatsiya xizmatlari ko\u2018rsatishda iste\u2019molchilar huquqlari va manfaatlarini ta\u2019minlash, shartnoma hamda tarif rejalariga kamsituvchi shartlarni kiritmaslik, shuningdek, abonentlarning xabardorligini oshirishga qaratilgan tizimli tahlil va nazorat ishlari olib borilmoqda.
\n\u201cTelekommunikatsiya xizmatlarini ko\u2018rsatish qoidalari\u201dga muvofiq, (https:\/\/lex.uz\/docs\/4962057) mobil xizmatlar tarifikatsiyasi abonent holatini yomonlashtirmasligi va iste\u2019molchi manfaatlariga zid bo\u2018lmasligi lozim.
\nQo\u2018mitaga kelib tushgan ko\u2018plab murojaatlar asosida o\u2018tkazilgan o\u2018rganishlar davomida \u201cUNITEL\u201d MChJ (Beeline) tomonidan taqdim etilayotgan aksariyat tarif rejalarida kunlik tarif joriy qilinganligi (oylik abonent to\u2018lovini yechish uchun hisobda mablag\u2018 yetarli bo\u2018lmaganda, avtomatik ravishda kunlik to\u2018lov yechish tizimiga ulanishi) va ushbu xizmatni mustaqil ravishda o\u2018chirish yoki faollashtirish imkoniyati mavjud emasligi aniqlandi. Bu esa, iste\u2019molchilarning xabardorligisiz moddiy yo\u2018qotishlarga hamda e\u2019tirozlariga sabab bo\u2018layotgan edi.
\nQo\u2018mita ko\u2018rsatmasiga asosan, kompaniya tomonidan \u201ckunlik abonent to\u2018lovi rejimiga o\u2018tish\u201d xizmatini boshqarish imkoniyati joriy etilib, bu haqda rasmiy saytda (https:\/\/beeline.uz\/uz\/products\/services\/otklyuchenie-dnevnoy-abonentskoy-platy) e\u2019lon qilindi hamda ushbu xizmat mavjud tarif rejalariga ulangan abonentlarga SMS xabarnoma yuborilib, xizmatni boshqarish usullari tushuntirildi.
\nEndilikda, abonentlar kunlik abonent to\u2018lovi yechish xizmatini:
\n🟢 USSD kod orqali;
\n🟢 Hambi mobil ilovasi;
\n🟢 Kompaniyaning aloqa markazi;
\n🟢 Savdo ofislari orqali o\u2018chirishi yoki faollashtirishi mumkin.
\nRaqobat qo\u2018mitasi \u201cUNITEL\u201d MChJ (Beeline) tomonidan iste\u2019molchilar huquqlarini himoya qilish yuzasidan berilgan ko\u2018rsatmani bajarilganini hamda o\u2018z abonentlari uchun xizmatlardan qulay va moslashuvchan tarzda foydalanish imkoniyatlarini yaratayotganini e\u2019tirof etgan holda, iste\u2019molchilarga xizmat ko\u2018rsatish shartlari bilan batafsil tanishib chiqish hamda o\u2018z huquq va majburiyatlariga rioya etishni tavsiya etadi.
\nShuningdek, Qo\u2018mita bundan avval Ucell (https:\/\/t.me\/RaqobatGovUz\/10521) va Mobiuz (https:\/\/t.me\/RaqobatGovUz\/10717) aloqa operatorlari faoliyati bo\u2018yicha ham iste\u2019molchilar manfaatlarini yuzasidan tegishli ko\u2018rsatmalar ijro etilgani bo\u2018yicha ma\u2019lumotlarni e\u2019lon qilgan edi.
\nQo\u2018mita telekommunikatsiya sohasida iste\u2019molchilar huquq va manfaatlarini himoya qilish bo\u2018yicha nazorat va amaliy chora-tadbirlarni doimiy ravishda davom ettiradi.<\/p>\n","protected":false},"excerpt":{"rendered":"

Raqobat qo\u2018mitasi tomonidan telekommunikatsiya xizmatlari ko\u2018rsatishda iste\u2019molchilar huquqlari va manfaatlarini ta\u2019minlash, shartnoma hamda tarif rejalariga kamsituvchi shartlarni kiritmaslik, shuningdek, abonentlarning xabardorligini oshirishga qaratilgan tizimli tahlil va nazorat ishlari olib borilmoqda. \u201cTelekommunikatsiya xizmatlarini ko\u2018rsatish qoidalari\u201dga muvofiq, (https:\/\/lex.uz\/docs\/4962057) mobil xizmatlar tarifikatsiyasi abonent holatini yomonlashtirmasligi va iste\u2019molchi manfaatlariga zid bo\u2018lmasligi lozim. Qo\u2018mitaga kelib tushgan ko\u2018plab murojaatlar asosida o\u2018tkazilgan…<\/p>\n","protected":false},"author":1,"featured_media":70533,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"jetpack_publicize_message":"","jetpack_is_tweetstorm":false,"jetpack_publicize_feature_enabled":true},"categories":[3],"tags":[],"jetpack_publicize_connections":[],"yoast_head":"\nRaqobat qo\u2018mitasining ko\u2018rsatmasi \u201cUNITEL\u201d MChJ (Beeline) tomonidan bajarildi - O\u02bbzbekiston Respublikasi Raqobatni rivojlantirish va iste'molchilar huquqlarini himoya qilish qo\u02bbmitasi.<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/raqobat.gov.uz\/uz\/raqobat-qomitasining-korsatmasi-unitel-mchj-beeline-tomonidan-bajarildi\/\" \/>\n<meta property=\"og:locale\" content=\"uz_UZ\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Raqobat qo\u2018mitasining ko\u2018rsatmasi \u201cUNITEL\u201d MChJ (Beeline) tomonidan bajarildi - O\u02bbzbekiston Respublikasi Raqobatni rivojlantirish va iste'molchilar huquqlarini himoya qilish qo\u02bbmitasi.\" \/>\n<meta property=\"og:description\" content=\"Raqobat qo\u2018mitasi tomonidan telekommunikatsiya xizmatlari ko\u2018rsatishda iste\u2019molchilar huquqlari va manfaatlarini ta\u2019minlash, shartnoma hamda tarif rejalariga kamsituvchi shartlarni kiritmaslik, shuningdek, abonentlarning xabardorligini oshirishga qaratilgan tizimli tahlil va nazorat ishlari olib borilmoqda. \u201cTelekommunikatsiya xizmatlarini ko\u2018rsatish qoidalari\u201dga muvofiq, (https:\/\/lex.uz\/docs\/4962057) mobil xizmatlar tarifikatsiyasi abonent holatini yomonlashtirmasligi va iste\u2019molchi manfaatlariga zid bo\u2018lmasligi lozim. 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