{"id":68237,"date":"2025-05-14T11:55:16","date_gmt":"2025-05-14T06:55:16","guid":{"rendered":"https:\/\/raqobat.gov.uz\/?p=68237"},"modified":"2025-05-16T18:55:47","modified_gmt":"2025-05-16T13:55:47","slug":"ozbekiston-bank-sektorida-istemolchilar-huquqlarini-himoya-qilishni-kuchaytirish-xalqaro-tajriba-almashish","status":"publish","type":"post","link":"https:\/\/raqobat.gov.uz\/uz\/ozbekiston-bank-sektorida-istemolchilar-huquqlarini-himoya-qilishni-kuchaytirish-xalqaro-tajriba-almashish\/","title":{"rendered":"O\u2018zbekiston bank sektorida iste\u2019molchilar huquqlarini himoya qilishni kuchaytirish \u2013 xalqaro tajriba almashish"},"content":{"rendered":"<p>Moliya sohasida iste\u2019molchilar huquqlarini himoya qilishni kuchaytirish bo\u2018yicha amalga oshirilayotgan ishlarimiz doirasida yaqinda Raqobatni rivojlantirish va iste\u2019molchilar huquqlarini himoya qilish qo\u2018mitasida Banklarda iste\u2019molchilar huquqlarini himoya qilish Kodeksini ishlab chiqish bo\u2018yicha xalqaro tajribaga bag\u2018ishlangan ekspert taqdimoti tashkil etildi. Tadbir O\u2018zbekiston Respublikasi Markaziy banki va uchta hamkor bank vakillari bilan o\u2018tkazildi.<br \/>\nQo\u2018mita xalqaro modellar va standartlar bo\u2018yicha qimmatli fikrlari bilan o\u2018rtoqlashgan yetakchi nemis tashkilotining iste\u2019molchilar huquqlarini himoya qilish va raqobat bo\u2018limi rahbari Lia Grauburger xonimning xizmatidan mamnun. Uning \u201cIste\u2019molchilar huquqlarini himoya qilish kodeksini ishlab chiqish \u2013 xalqaro amaliyot\u201d deb nomlangan taqdimotida asosiy global yondashuvlar, jumladan, G20 moliyaviy iste\u2019molchilar huquqlarini himoya qilishning asosiy tamoyillari, ISO 22458:2022 standarti, shuningdek, Buyuk Britaniya, Yaponiya, Singapur va Gonkongdan joriy qilingan amaliyot keng tushuntirib berildi.<br \/>\nTaqdimotda Iste\u2019molchilar huquqlarini himoya qilish kodeksini joriy qilish banklar uchun ixtiyoriylik kasb etishi, kodeksda shaffoflik, adolatli raqobat va iste\u2019molchilar ishonchini oshirish, aholining ijtimoiy himoyaga muhtoj toifalarini himoya qilish borasidagi afzalliklariga e\u2019tibor qaratildi.<br \/>\nTadbir davomida ishtirokchilar bilan birgalikda O\u2018zbekiston bank sektorida Iste\u2019molchilar huquqlarini himoya qilish kodeksini ishlab chiqish bo\u2018yicha mumkin bo\u2018lgan qadamlar ko\u2018rib chiqildi. Muhokama qilingan mavzular orasida ishchi guruhlarni shakllantirish, o\u2018z-o\u2018zini baholashni o\u2018tkazish va muayyan xulq-atvor standartlarini joriy etish masalalari ham ko\u2018rib chiqildi.<br \/>\nQo\u2018mita ishtirokchilarning yuqori qiziqishi, shuningdek, Markaziy bank va hamkor banklarning Iste\u2019molchilar huquqlarini himoya qilish kodeksini ishlab chiqishni qo\u2018llab-quvvatlashga tayyorligidan mamnun. Qo\u2018mita ushbu konstruktiv muloqotni va O\u2018zbekistonda iste\u2019molchilar huquqlarini himoya qilishni kuchaytirish bo\u2018yicha birgalikdagi ishlarni davom ettiradi.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Moliya sohasida iste\u2019molchilar huquqlarini himoya qilishni kuchaytirish bo\u2018yicha amalga oshirilayotgan ishlarimiz doirasida yaqinda Raqobatni rivojlantirish va iste\u2019molchilar huquqlarini himoya qilish qo\u2018mitasida Banklarda iste\u2019molchilar huquqlarini himoya qilish Kodeksini ishlab chiqish bo\u2018yicha xalqaro tajribaga bag\u2018ishlangan ekspert taqdimoti tashkil etildi. Tadbir O\u2018zbekiston Respublikasi Markaziy banki va uchta hamkor bank vakillari bilan o\u2018tkazildi. Qo\u2018mita xalqaro modellar va standartlar bo\u2018yicha&hellip;<\/p>\n","protected":false},"author":1,"featured_media":68233,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"jetpack_publicize_message":"","jetpack_is_tweetstorm":false,"jetpack_publicize_feature_enabled":true},"categories":[3],"tags":[],"jetpack_publicize_connections":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v16.0.3 (Yoast SEO v19.6.1) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>O\u2018zbekiston bank sektorida iste\u2019molchilar huquqlarini himoya qilishni kuchaytirish \u2013 xalqaro tajriba almashish - O\u02bbzbekiston Respublikasi Raqobatni rivojlantirish va iste&#039;molchilar huquqlarini himoya qilish qo\u02bbmitasi.<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/raqobat.gov.uz\/uz\/ozbekiston-bank-sektorida-istemolchilar-huquqlarini-himoya-qilishni-kuchaytirish-xalqaro-tajriba-almashish\/\" \/>\n<meta property=\"og:locale\" content=\"uz_UZ\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"O\u2018zbekiston bank sektorida iste\u2019molchilar huquqlarini himoya qilishni kuchaytirish \u2013 xalqaro tajriba almashish - O\u02bbzbekiston Respublikasi Raqobatni rivojlantirish va iste&#039;molchilar huquqlarini himoya qilish qo\u02bbmitasi.\" \/>\n<meta property=\"og:description\" content=\"Moliya sohasida iste\u2019molchilar huquqlarini himoya qilishni kuchaytirish bo\u2018yicha amalga oshirilayotgan ishlarimiz doirasida yaqinda Raqobatni rivojlantirish va iste\u2019molchilar huquqlarini himoya qilish qo\u2018mitasida Banklarda iste\u2019molchilar huquqlarini himoya qilish Kodeksini ishlab chiqish bo\u2018yicha xalqaro tajribaga bag\u2018ishlangan ekspert taqdimoti tashkil etildi. Tadbir O\u2018zbekiston Respublikasi Markaziy banki va uchta hamkor bank vakillari bilan o\u2018tkazildi. Qo\u2018mita xalqaro modellar va standartlar bo\u2018yicha&hellip;\" \/>\n<meta property=\"og:url\" content=\"https:\/\/raqobat.gov.uz\/uz\/ozbekiston-bank-sektorida-istemolchilar-huquqlarini-himoya-qilishni-kuchaytirish-xalqaro-tajriba-almashish\/\" \/>\n<meta property=\"og:site_name\" content=\"O\u02bbzbekiston Respublikasi Raqobatni rivojlantirish va iste&#039;molchilar huquqlarini himoya qilish qo\u02bbmitasi.\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/RaqobatGovUz\" \/>\n<meta property=\"article:published_time\" content=\"2025-05-14T06:55:16+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2025-05-16T13:55:47+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/raqobat.gov.uz\/wp-content\/uploads\/2025\/05\/11-1.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"895\" \/>\n\t<meta property=\"og:image:height\" content=\"514\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Raqobat qo&#039;mitasi\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@RaqobatGovUz\" \/>\n<meta name=\"twitter:site\" content=\"@RaqobatGovUz\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Raqobat qo'mitasi\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/raqobat.gov.uz\/uz\/ozbekiston-bank-sektorida-istemolchilar-huquqlarini-himoya-qilishni-kuchaytirish-xalqaro-tajriba-almashish\/\",\"url\":\"https:\/\/raqobat.gov.uz\/uz\/ozbekiston-bank-sektorida-istemolchilar-huquqlarini-himoya-qilishni-kuchaytirish-xalqaro-tajriba-almashish\/\",\"name\":\"O\u2018zbekiston bank sektorida iste\u2019molchilar huquqlarini himoya qilishni kuchaytirish \u2013 xalqaro tajriba almashish - O\u02bbzbekiston Respublikasi Raqobatni rivojlantirish va iste&#039;molchilar huquqlarini himoya qilish qo\u02bbmitasi.\",\"isPartOf\":{\"@id\":\"https:\/\/raqobat.gov.uz\/#website\"},\"datePublished\":\"2025-05-14T06:55:16+00:00\",\"dateModified\":\"2025-05-16T13:55:47+00:00\",\"author\":{\"@id\":\"https:\/\/raqobat.gov.uz\/#\/schema\/person\/04ebb39282240d0c5a34829330e2b224\"},\"breadcrumb\":{\"@id\":\"https:\/\/raqobat.gov.uz\/uz\/ozbekiston-bank-sektorida-istemolchilar-huquqlarini-himoya-qilishni-kuchaytirish-xalqaro-tajriba-almashish\/#breadcrumb\"},\"inLanguage\":\"uz-UZ\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/raqobat.gov.uz\/uz\/ozbekiston-bank-sektorida-istemolchilar-huquqlarini-himoya-qilishni-kuchaytirish-xalqaro-tajriba-almashish\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/raqobat.gov.uz\/uz\/ozbekiston-bank-sektorida-istemolchilar-huquqlarini-himoya-qilishni-kuchaytirish-xalqaro-tajriba-almashish\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/raqobat.gov.uz\/uz\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"O\u2018zbekiston bank sektorida iste\u2019molchilar huquqlarini himoya qilishni kuchaytirish \u2013 xalqaro tajriba almashish\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/raqobat.gov.uz\/#website\",\"url\":\"https:\/\/raqobat.gov.uz\/\",\"name\":\"O\u02bbzbekiston Respublikasi Raqobatni rivojlantirish va iste&#039;molchilar huquqlarini himoya qilish qo\u02bbmitasi.\",\"description\":\"\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/raqobat.gov.uz\/?s={search_term_string}\"},\"query-input\":\"required name=search_term_string\"}],\"inLanguage\":\"uz-UZ\"},{\"@type\":\"Person\",\"@id\":\"https:\/\/raqobat.gov.uz\/#\/schema\/person\/04ebb39282240d0c5a34829330e2b224\",\"name\":\"Raqobat qo'mitasi\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"uz-UZ\",\"@id\":\"https:\/\/raqobat.gov.uz\/#\/schema\/person\/image\/\",\"url\":\"https:\/\/secure.gravatar.com\/avatar\/2b578494f862acaeb90b2102b2e71ebd?s=96&d=mm&r=g\",\"contentUrl\":\"https:\/\/secure.gravatar.com\/avatar\/2b578494f862acaeb90b2102b2e71ebd?s=96&d=mm&r=g\",\"caption\":\"Raqobat qo'mitasi\"},\"url\":\"https:\/\/raqobat.gov.uz\/uz\/author\/ntimondmin\/\"}]}<\/script>\n<!-- \/ Yoast SEO Premium plugin. -->","yoast_head_json":{"title":"O\u2018zbekiston bank sektorida iste\u2019molchilar huquqlarini himoya qilishni kuchaytirish \u2013 xalqaro tajriba almashish - O\u02bbzbekiston Respublikasi Raqobatni rivojlantirish va iste&#039;molchilar huquqlarini himoya qilish qo\u02bbmitasi.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/raqobat.gov.uz\/uz\/ozbekiston-bank-sektorida-istemolchilar-huquqlarini-himoya-qilishni-kuchaytirish-xalqaro-tajriba-almashish\/","og_locale":"uz_UZ","og_type":"article","og_title":"O\u2018zbekiston bank sektorida iste\u2019molchilar huquqlarini himoya qilishni kuchaytirish \u2013 xalqaro tajriba almashish - O\u02bbzbekiston Respublikasi Raqobatni rivojlantirish va iste&#039;molchilar huquqlarini himoya qilish qo\u02bbmitasi.","og_description":"Moliya sohasida iste\u2019molchilar huquqlarini himoya qilishni kuchaytirish bo\u2018yicha amalga oshirilayotgan ishlarimiz doirasida yaqinda Raqobatni rivojlantirish va iste\u2019molchilar huquqlarini himoya qilish qo\u2018mitasida Banklarda iste\u2019molchilar huquqlarini himoya qilish Kodeksini ishlab chiqish bo\u2018yicha xalqaro tajribaga bag\u2018ishlangan ekspert taqdimoti tashkil etildi. Tadbir O\u2018zbekiston Respublikasi Markaziy banki va uchta hamkor bank vakillari bilan o\u2018tkazildi. Qo\u2018mita xalqaro modellar va standartlar bo\u2018yicha&hellip;","og_url":"https:\/\/raqobat.gov.uz\/uz\/ozbekiston-bank-sektorida-istemolchilar-huquqlarini-himoya-qilishni-kuchaytirish-xalqaro-tajriba-almashish\/","og_site_name":"O\u02bbzbekiston Respublikasi Raqobatni rivojlantirish va iste&#039;molchilar huquqlarini himoya qilish qo\u02bbmitasi.","article_publisher":"https:\/\/www.facebook.com\/RaqobatGovUz","article_published_time":"2025-05-14T06:55:16+00:00","article_modified_time":"2025-05-16T13:55:47+00:00","og_image":[{"width":895,"height":514,"url":"https:\/\/raqobat.gov.uz\/wp-content\/uploads\/2025\/05\/11-1.jpg","type":"image\/jpeg"}],"author":"Raqobat qo'mitasi","twitter_card":"summary_large_image","twitter_creator":"@RaqobatGovUz","twitter_site":"@RaqobatGovUz","twitter_misc":{"Written by":"Raqobat qo'mitasi"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/raqobat.gov.uz\/uz\/ozbekiston-bank-sektorida-istemolchilar-huquqlarini-himoya-qilishni-kuchaytirish-xalqaro-tajriba-almashish\/","url":"https:\/\/raqobat.gov.uz\/uz\/ozbekiston-bank-sektorida-istemolchilar-huquqlarini-himoya-qilishni-kuchaytirish-xalqaro-tajriba-almashish\/","name":"O\u2018zbekiston bank sektorida iste\u2019molchilar huquqlarini himoya qilishni kuchaytirish \u2013 xalqaro tajriba almashish - O\u02bbzbekiston Respublikasi Raqobatni rivojlantirish va iste&#039;molchilar huquqlarini himoya qilish qo\u02bbmitasi.","isPartOf":{"@id":"https:\/\/raqobat.gov.uz\/#website"},"datePublished":"2025-05-14T06:55:16+00:00","dateModified":"2025-05-16T13:55:47+00:00","author":{"@id":"https:\/\/raqobat.gov.uz\/#\/schema\/person\/04ebb39282240d0c5a34829330e2b224"},"breadcrumb":{"@id":"https:\/\/raqobat.gov.uz\/uz\/ozbekiston-bank-sektorida-istemolchilar-huquqlarini-himoya-qilishni-kuchaytirish-xalqaro-tajriba-almashish\/#breadcrumb"},"inLanguage":"uz-UZ","potentialAction":[{"@type":"ReadAction","target":["https:\/\/raqobat.gov.uz\/uz\/ozbekiston-bank-sektorida-istemolchilar-huquqlarini-himoya-qilishni-kuchaytirish-xalqaro-tajriba-almashish\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/raqobat.gov.uz\/uz\/ozbekiston-bank-sektorida-istemolchilar-huquqlarini-himoya-qilishni-kuchaytirish-xalqaro-tajriba-almashish\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/raqobat.gov.uz\/uz\/"},{"@type":"ListItem","position":2,"name":"O\u2018zbekiston bank sektorida iste\u2019molchilar huquqlarini himoya qilishni kuchaytirish \u2013 xalqaro tajriba almashish"}]},{"@type":"WebSite","@id":"https:\/\/raqobat.gov.uz\/#website","url":"https:\/\/raqobat.gov.uz\/","name":"O\u02bbzbekiston Respublikasi Raqobatni rivojlantirish va iste&#039;molchilar huquqlarini himoya qilish qo\u02bbmitasi.","description":"","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/raqobat.gov.uz\/?s={search_term_string}"},"query-input":"required name=search_term_string"}],"inLanguage":"uz-UZ"},{"@type":"Person","@id":"https:\/\/raqobat.gov.uz\/#\/schema\/person\/04ebb39282240d0c5a34829330e2b224","name":"Raqobat qo'mitasi","image":{"@type":"ImageObject","inLanguage":"uz-UZ","@id":"https:\/\/raqobat.gov.uz\/#\/schema\/person\/image\/","url":"https:\/\/secure.gravatar.com\/avatar\/2b578494f862acaeb90b2102b2e71ebd?s=96&d=mm&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/2b578494f862acaeb90b2102b2e71ebd?s=96&d=mm&r=g","caption":"Raqobat qo'mitasi"},"url":"https:\/\/raqobat.gov.uz\/uz\/author\/ntimondmin\/"}]}},"jetpack_featured_media_url":"https:\/\/raqobat.gov.uz\/wp-content\/uploads\/2025\/05\/11-1.jpg","_links":{"self":[{"href":"https:\/\/raqobat.gov.uz\/uz\/wp-json\/wp\/v2\/posts\/68237"}],"collection":[{"href":"https:\/\/raqobat.gov.uz\/uz\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/raqobat.gov.uz\/uz\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/raqobat.gov.uz\/uz\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/raqobat.gov.uz\/uz\/wp-json\/wp\/v2\/comments?post=68237"}],"version-history":[{"count":1,"href":"https:\/\/raqobat.gov.uz\/uz\/wp-json\/wp\/v2\/posts\/68237\/revisions"}],"predecessor-version":[{"id":68238,"href":"https:\/\/raqobat.gov.uz\/uz\/wp-json\/wp\/v2\/posts\/68237\/revisions\/68238"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/raqobat.gov.uz\/uz\/wp-json\/wp\/v2\/media\/68233"}],"wp:attachment":[{"href":"https:\/\/raqobat.gov.uz\/uz\/wp-json\/wp\/v2\/media?parent=68237"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/raqobat.gov.uz\/uz\/wp-json\/wp\/v2\/categories?post=68237"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/raqobat.gov.uz\/uz\/wp-json\/wp\/v2\/tags?post=68237"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}