{"id":67753,"date":"2025-05-01T11:30:13","date_gmt":"2025-05-01T06:30:13","guid":{"rendered":"https:\/\/raqobat.gov.uz\/?p=67753"},"modified":"2025-05-01T11:30:13","modified_gmt":"2025-05-01T06:30:13","slug":"respublika-boylab-savdo-bank-va-sugurta-xizmatlari-boyicha-istemolchilar-huquqlari-himoya-qilinmoqda","status":"publish","type":"post","link":"https:\/\/raqobat.gov.uz\/uz\/respublika-boylab-savdo-bank-va-sugurta-xizmatlari-boyicha-istemolchilar-huquqlari-himoya-qilinmoqda\/","title":{"rendered":"Respublika bo\u2018ylab savdo, bank va sug\u2018urta xizmatlari bo\u2018yicha iste\u2019molchilar huquqlari himoya qilinmoqda"},"content":{"rendered":"

Raqobat qo\u2018mitasi tomonidan savdo, bank va sug\u2018urta xizmatlari bo\u2018yicha fuqarolardan kelib tushayotgan murojaatlar doimiy ravishda o\u2018rganilib, tahlil qilish ishlari olib borilmoqda.
\nJumladan,
\nQashqadaryo viloyati misolida
\nG\u2018uzor tumanida istiqomat qiluvchi fuqaro X.S. Qarshi shahrida faoliyat olib borayotgan \u201cAsil media\u201d do\u2018konidan 4 000 000 so\u2018m evaziga mobil telefonini muddatli to\u2018lov asosida sotib oladi. To\u2018lovni doimiy ravishda vaqtida amalga oshirib kelsada, uning nomiga ortiqcha 350 000 so\u2018m asossiz qarzdorlik chiqarilib, majburiy undiruv bo\u2018limlariga o\u2018tkazilganligidan norozi bo\u2018lib hududiy boshqarmaga murojaat qilgan.
\nSamarqand viloyati misolida
\nHududiy boshqarmaga fuqaro B.Uning bank krediti asosida yashash xonadoniga 62 mln so\u2018mga quyosh panelini shartnoma asosida Samarqand shahridagi \u201cSputnik\u201d savdo do\u2018konidan xarid qilganligi, hozirgi kungacha quyosh paneli ishlamayotganligi, \u201cSputnik\u201d savdo do\u2018koni xodimlariga bir necha marotaba murojaat qilishiga qaramasdan quyosh panelini ishchi holatiga tushirib bermayotganligidan norozi bo\u2018lib murojaat qoldirgan.
\nToshkent viloyati misolida
\nFuqaro \u201cUzun Market\u201d ilovasi orqali sotib olgan mahsuloti uchun karta bilan terminalda to\u2018lov qilganida, kartadan pul yechib olinganligi lekin, terminaldan rad javobi kelganligi sababli, boshqa kartadan pul to\u2018lagan. Mas\u2019ul xodimlar pul mablag\u2018i 1 ish kunida qaytarilishi haqida ma\u2019lum qilishgan bo\u2018lsada, bugungi kunga qadar qaytarilmaganligidan norozilik bildirib, hududiy boshqarmaga murojaat qilgan.
\nNamangan viloyati misolida
\nPop tumani Nurobod MFYda yashovchi fuqaro \u201cO\u2018ZSANOATQURILISHBANK\u201ddan onlayn kredit olganligi va kredit to\u2018lovlarini muddatidan avval to\u2018liq to\u2018laganligi, shunga ko\u2018ra, foydalanilmagan qolgan muddat uchun 886 858 so\u2018m sug\u2018urta pulini qaytarib olish yuzasidan hududiy boshqarmaga murojaat qilgan.
\nYuqoridagilarga ko\u2018ra, Raqobat qo\u2018mitasining hududiy boshqarmalari tomonidan xizmat ko\u2018rsatuvchi tashkilotlar \u201cIste\u2019molchilar huquqlarini himoya qilish to\u2018g\u2018risida\u201dgi Qonuni 4,6, 13, 19 va 21 moddalariga zid ravishda ish tutgan deb topilib, iste\u2019molchilarning murojaatlari asosida keltirilgan to\u2018lovlar to\u2018liq qaytarib berilishi ta\u2019minlandi.
\nShuningdek, xizmat ko\u2018rsatuvchi tashkilotlarga mavjud tartib-qoidalar va uning natijasida kelib chiqadigan huquqiy oqibatlari haqida tushuntirishlar berildi.<\/p>\n","protected":false},"excerpt":{"rendered":"

Raqobat qo\u2018mitasi tomonidan savdo, bank va sug\u2018urta xizmatlari bo\u2018yicha fuqarolardan kelib tushayotgan murojaatlar doimiy ravishda o\u2018rganilib, tahlil qilish ishlari olib borilmoqda. Jumladan, Qashqadaryo viloyati misolida G\u2018uzor tumanida istiqomat qiluvchi fuqaro X.S. Qarshi shahrida faoliyat olib borayotgan \u201cAsil media\u201d do\u2018konidan 4 000 000 so\u2018m evaziga mobil telefonini muddatli to\u2018lov asosida sotib oladi. To\u2018lovni doimiy ravishda vaqtida…<\/p>\n","protected":false},"author":1,"featured_media":67751,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"jetpack_publicize_message":"","jetpack_is_tweetstorm":false,"jetpack_publicize_feature_enabled":true},"categories":[3],"tags":[],"jetpack_publicize_connections":[],"yoast_head":"\nRespublika bo\u2018ylab savdo, bank va sug\u2018urta xizmatlari bo\u2018yicha iste\u2019molchilar huquqlari himoya qilinmoqda - O\u02bbzbekiston Respublikasi Raqobatni rivojlantirish va iste'molchilar huquqlarini himoya qilish qo\u02bbmitasi.<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/raqobat.gov.uz\/uz\/respublika-boylab-savdo-bank-va-sugurta-xizmatlari-boyicha-istemolchilar-huquqlari-himoya-qilinmoqda\/\" \/>\n<meta property=\"og:locale\" content=\"uz_UZ\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Respublika bo\u2018ylab savdo, bank va sug\u2018urta xizmatlari bo\u2018yicha iste\u2019molchilar huquqlari himoya qilinmoqda - O\u02bbzbekiston Respublikasi Raqobatni rivojlantirish va iste'molchilar huquqlarini himoya qilish qo\u02bbmitasi.\" \/>\n<meta property=\"og:description\" content=\"Raqobat qo\u2018mitasi tomonidan savdo, bank va sug\u2018urta xizmatlari bo\u2018yicha fuqarolardan kelib tushayotgan murojaatlar doimiy ravishda o\u2018rganilib, tahlil qilish ishlari olib borilmoqda. Jumladan, Qashqadaryo viloyati misolida G\u2018uzor tumanida istiqomat qiluvchi fuqaro X.S. Qarshi shahrida faoliyat olib borayotgan \u201cAsil media\u201d do\u2018konidan 4 000 000 so\u2018m evaziga mobil telefonini muddatli to\u2018lov asosida sotib oladi. 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