{"id":67551,"date":"2025-04-24T15:49:21","date_gmt":"2025-04-24T10:49:21","guid":{"rendered":"https:\/\/raqobat.gov.uz\/?p=67551"},"modified":"2025-04-24T15:50:46","modified_gmt":"2025-04-24T10:50:46","slug":"istemolchilar-huquqlarini-himoya-qilish-sohasida-2024-yil-va-2025-yilning-1-choragida-amalga-oshirilgan-ishlar","status":"publish","type":"post","link":"https:\/\/raqobat.gov.uz\/uz\/istemolchilar-huquqlarini-himoya-qilish-sohasida-2024-yil-va-2025-yilning-1-choragida-amalga-oshirilgan-ishlar\/","title":{"rendered":"Iste\u2019molchilar huquqlarini himoya qilish sohasida 2024-yil va 2025-yilning 1-choragida amalga oshirilgan ishlar"},"content":{"rendered":"<p>Raqobat qo\u2018mitasiga\u00a0 2024-yil hamda 2025-yilning bugungi kungacha o\u2018tgan vaqti davomida \u00a0iste\u2019molchilardan jami <strong>45 mingdan ortiq murojaatlar kelib tushgan.<\/strong><br \/>\nMurojaatlarning <strong>24 mingga<\/strong> yaqini uy-joy kommunal, transport xizmatlari, <strong>13 mingga<\/strong> yaqini \u00a0savdo va umumiy ovqatlanish, 9 mingdan ortig\u2018i aloqa, moliya va ijtimoiy xizmatlar masalalariga to\u2018g\u2018ri keladi.<br \/>\nMurojaatlarni ko\u2018rib chiqish natijasida iste\u2019molchilarga <strong>38 mlrd. so\u2018m<\/strong>ga yaqin miqdorda yetkazilgan zarar qayta hisob\u2013kitob qilingan. Shu bilan birga, savdo sohasida iste\u2019molchilarga <strong>500 dan<\/strong> ortiq holatda<strong> 3,5 mlrd.\u00a0\u00a0so\u2018m<\/strong>dan ortiq miqdordagi mahsulotlar almashtirib yoki qaytarib berilgan.<br \/>\nQo\u2018mita tomonidan iste\u2019molchilarning nomuayyan doirasi huquqlarini himoya qilish \u00a0maqsadida<strong> 10 ga<\/strong> yaqin yo\u2018nalishda <strong>324 ta<\/strong> tizimli o\u2018rganishlar o\u2018tkazilganda iste\u2019molchilardan jami <strong>143 mlrd.<\/strong> <strong>so\u2018m<\/strong>dan ortiq miqdorda ortiqcha haq olinganligi aniqlangan. O\u2018tkazilgan tizimli o\u2018rganishlar natijasida iste\u2019molchilar foydasiga <strong>129 mlrd.\u00a0so\u2018m<\/strong>dan ortiq miqdordagi mablag\u2018 qayta hisob-kitob qilinishi ta\u2019minlangan.<br \/>\nQo\u2018mitaning \u201cFair tech\u201d yagona axborot tizimi orqali kelib tushgan xabarlar bo\u2018yicha tekshirish o\u2018tkazilganda <strong>1400<\/strong>ga yaqin dorixonalarda huquqbuzarlik holatlari yuzaga kelgani ma\u2019lum bo\u2018ldi. O\u2018rganishlar natijasida <strong>264 ming<\/strong>dan ortiq \u00a0holatda <strong>13 mlrd. so\u2018m<\/strong>ga yaqin miqdorida asossiz daromad olinganligi aniqlanib, ortiqcha olingan pul mablag\u2018larini qaytarish choralari ko\u2018rildi.<br \/>\nShuningdek, elektron tijorat yo\u2018nalishida <strong>200 ga<\/strong> yaqin holatda operatorlarining iste\u2019molchilarga taqdim etlayotgan ommaviy ofertalarida amaldagi qonunchilik talablariga nomuvofiqliklar mavjudligi aniqlandi. Bu borada profilaktik ishlar amalga oshirilishi natijasida operatorlar tomonidan saytlar va ommaviy ofertalari davlat tilida ishlab chiqildi hamda amaldagi talablariga muvofiqlashtirildi.<br \/>\nQo\u2018mita tomonidan qonunchilik buzilishi yuzasidan raqobat, iste\u2019molchilarning huquqlarini himoya qilish va reklama to\u2018g\u2018risidagi qonunchilikni buzganlik uchun ish qo\u2018zg\u2018atish va ularni ko\u2018rib chiqish tartibi to\u2018g\u2018risidagi Nizomga asosan qonunchilik buzilishi yuzasidan jami <strong>900<\/strong> ga yaqin ish qo\u2018zg\u2018atilgan.<br \/>\nO\u2018tgan vaqt davomida iste\u2019molchilar huquqlarini himoya qilish va reklama sohasidagi munosabatlarni huquqiy tartibga solish maqsadida <strong>10 ta<\/strong> normativ-huquqiy hujjat loyihasi ishlab chiqilgan hamda boshqa vazirlik va idoralar tomonidan taqdim etilgan<strong> 44 ta<\/strong> hujjat loyihalari bo\u2018yicha xulosalar berilgan.<br \/>\n2024-2025-yilning o\u2018tgan davrlarida tovarlar (ishlar, xizmatlar) xavfsizligi va ularning sifatini nazorat qilish maqsadida jami <strong>765\u00a0<\/strong>nomdagi mahsulotlarning nazorat xaridi amalga oshirilganda <strong>140\u00a0<\/strong>nomdagi mahsulotlar normativ-texnik hujjatlar talablariga javob bermasligi aniqlangan.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Raqobat qo\u2018mitasiga\u00a0 2024-yil hamda 2025-yilning bugungi kungacha o\u2018tgan vaqti davomida \u00a0iste\u2019molchilardan jami 45 mingdan ortiq murojaatlar kelib tushgan. Murojaatlarning 24 mingga yaqini uy-joy kommunal, transport xizmatlari, 13 mingga yaqini \u00a0savdo va umumiy ovqatlanish, 9 mingdan ortig\u2018i aloqa, moliya va ijtimoiy xizmatlar masalalariga to\u2018g\u2018ri keladi. Murojaatlarni ko\u2018rib chiqish natijasida iste\u2019molchilarga 38 mlrd. so\u2018mga yaqin miqdorda yetkazilgan&hellip;<\/p>\n","protected":false},"author":1,"featured_media":67537,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"jetpack_publicize_message":"","jetpack_is_tweetstorm":false,"jetpack_publicize_feature_enabled":true},"categories":[88,46,3],"tags":[],"jetpack_publicize_connections":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v16.0.3 (Yoast SEO v19.6.1) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Iste\u2019molchilar huquqlarini himoya qilish sohasida 2024-yil va 2025-yilning 1-choragida amalga oshirilgan ishlar - O\u02bbzbekiston Respublikasi Raqobatni rivojlantirish va iste&#039;molchilar huquqlarini himoya qilish qo\u02bbmitasi.<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/raqobat.gov.uz\/uz\/istemolchilar-huquqlarini-himoya-qilish-sohasida-2024-yil-va-2025-yilning-1-choragida-amalga-oshirilgan-ishlar\/\" \/>\n<meta property=\"og:locale\" content=\"uz_UZ\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Iste\u2019molchilar huquqlarini himoya qilish sohasida 2024-yil va 2025-yilning 1-choragida amalga oshirilgan ishlar - O\u02bbzbekiston Respublikasi Raqobatni rivojlantirish va iste&#039;molchilar huquqlarini himoya qilish qo\u02bbmitasi.\" \/>\n<meta property=\"og:description\" content=\"Raqobat qo\u2018mitasiga\u00a0 2024-yil hamda 2025-yilning bugungi kungacha o\u2018tgan vaqti davomida \u00a0iste\u2019molchilardan jami 45 mingdan ortiq murojaatlar kelib tushgan. Murojaatlarning 24 mingga yaqini uy-joy kommunal, transport xizmatlari, 13 mingga yaqini \u00a0savdo va umumiy ovqatlanish, 9 mingdan ortig\u2018i aloqa, moliya va ijtimoiy xizmatlar masalalariga to\u2018g\u2018ri keladi. 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