{"id":61055,"date":"2024-10-08T10:09:45","date_gmt":"2024-10-08T05:09:45","guid":{"rendered":"https:\/\/raqobat.gov.uz\/?p=61055"},"modified":"2024-10-08T12:42:30","modified_gmt":"2024-10-08T07:42:30","slug":"raqobat-qomitasi-telekommunikatsiya-xizmatlari-operatorlarini-ogohlantiradi","status":"publish","type":"post","link":"https:\/\/raqobat.gov.uz\/uz\/raqobat-qomitasi-telekommunikatsiya-xizmatlari-operatorlarini-ogohlantiradi\/","title":{"rendered":"RAQOBAT QO\u2018MITASI TELEKOMMUNIKATSIYA XIZMATLARI OPERATORLARINI OGOHLANTIRADI"},"content":{"rendered":"<p>Raqobat qo\u2018mitasiga 2024-yilning 9 oyi davomida telekommunikasiya xizmatlari bo\u2018yicha <strong>2 mingga yaqin murojaatlar<\/strong> kelib tushgan bo\u2018lib, ularni o\u2018rganish natijasida ortiqcha olingan (hisoblangan) <strong>115 mln so\u2018m mablag\u2018<\/strong> iste\u2019molchilarga qaytarilishi ta\u2019minlandi.<\/p>\n<p><strong>\u00a0Murojaatlarda asosan,<\/strong> aloqa sifatining qoniqarsizligi, hisob-kitoblarning noto\u2018g\u2018ri yuritilishi va ortiqcha qarzdorlik hisoblanishi, abonent roziligisiz qo\u2018shimcha xizmatlarga hamda reklama maqsadidagi SMS xabarlar yuborilayotganligi, shu jumladan pullik kontent xizmatlarga ulab qo\u2018yilganligi, qo\u2018shimcha moliyaviy va savdo xizmatlari ko\u2018rsatishda shartnoma shartlarini va tovar yetkazib berish muddatlarini buzilishi, xizmat narxlarining va tarif shartlarining o\u2018zgarganligi (oshishi) kabi muammolar bildirilgan.<\/p>\n<p>Raqobat qo\u2018mitasi iste\u2019molchilarning huquqlarini ta\u2019minlash va qonunbuzilishlarning oldini olish maqsadida, <strong>telekommunikasiya xizmatlari ko\u2018rsatuvchi subyektlar,<\/strong> shu jumladan, mobil aloqa operatorlarini <strong>OGOHLANTIRGAN<\/strong> holda qonunchilikda belgilangan majburiyatlari va iste\u2019molchilar huquqlarini <strong>eslatib o\u2018tadi.<\/strong><\/p>\n<p><strong>\u201cIste\u2019molchilarning huquqlarini himoya qilish to\u2018g\u2018risida\u201d<\/strong>gi <strong>Qonuniga muvofiq, ijrochi<\/strong> ayrim turdagi ishlarni bajarish (xizmatlar ko\u2018rsatish) qoidalarida yoki shartnomada belgilangan muddatda, hajmda va sifatda ishni bajarishi (xizmat ko\u2018rsatishi) shart hisoblanib, sotuvchi (ijrochi) iste\u2019molchini haq evaziga qo\u2018shimcha tovarlar sotib olishga yoki qo\u2018shimcha xizmatlardan foydalanishga qistashga, shuningdek <strong>ko\u2018rsatilmagan xizmatlar uchun haq olishga haqli emas.<\/strong><\/p>\n<p><strong>\u201cReklama to\u2018g\u2018risida\u201d<\/strong>gi<strong> Qonuniga muvofiq,<\/strong> telekommunikatsiyalar xizmatlarini ko\u2018rsatish chog\u2018ida reklamani tarqatishga faqat, basharti <strong>abonent oldindan rozilik bersa,<\/strong> yo\u2018l qo\u2018yiladi.<\/p>\n<p><strong>Telekommunikasiya xizmatlarini ko\u2018rsatish Qoidalariga muvofiq,<\/strong> mobil aloqa xizmatlarini taqdim etishda xizmatlarning pullik ekanligi to\u2018g\u2018risida abonentlarni oldindan xabardor qilmasdan ayrim pullik xizmatlar uchun to\u2018lov undirilgan holda ushbu xatti-harakat ko\u2018rsatilmagan xizmatlar uchun undirilgan to\u2018lovga tenglashtiriladi hamda operator (provayder) abonentni alohida haq evaziga ko\u2018rsatiladigan <strong>qo\u2018shimcha telekommunikatsiya xizmatlaridan foydalanishga majburlashga haqli emas.<\/strong><\/p>\n<p><strong>\u201cRaqobat to\u2018g\u2018risida\u201d<\/strong>gi <strong>Qonuniga muvofiq,<\/strong> ustun mavqega yoki <strong>ustun muzokara kuchiga ega bo\u2018lgan xo\u2018jalik yurituvchi subyektning<\/strong> yoki bir guruh shaxslarning pirovard natijada raqobatni cheklashga va (yoki) iste\u2019molchilarning, boshqa xo\u2018jalik yurituvchi subyektlarning<strong> huquqlari va qonuniy manfaatlarini kamsitishga olib keladigan harakatlari<\/strong> ustun mavqeni yoki <strong>ustun muzokara kuchini suiiste\u2019mol qilish deb e\u2019tirof etiladi hamda taqiqlanadi.<\/strong><\/p>\n<p>Yuqoridagilarga asosan, Raqobat qo\u2018mitasi iste\u2019molchilarning huquq va manfaatlari ustuvorligini ta\u2019minlash maqsadida, <strong>telekommunikasiya xizmatlari ko\u2018rsatuvchi subyektlarni,<\/strong> shu jumladan <strong>mobil aloqa operatorlari<\/strong> va <strong>kontent xizmatlarni taqdim etuvchi subyektlarni<\/strong> amaldagi qonunchilik hujjatlari talablariga qat\u2019iy rioya etgan holda faoliyat olib borish yuzasidan <strong>qat\u2019iy ogohlantiradi.<\/strong><\/p>\n<p>Batafsil (https:\/\/telegra.ph\/RA%D2%9AOBAT-%D2%9A%D0%8EMITASI-TELEKOMMUNIKACIYA-HIZMATLARI-OPERATORLARINI-OGO%D2%B2LANTIRADI-10-07)<\/p>\n<p><strong>Kanalga ulanish\u00a0<\/strong> https:\/\/t.me\/RaqobatGovUz<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Raqobat qo\u2018mitasiga 2024-yilning 9 oyi davomida telekommunikasiya xizmatlari bo\u2018yicha 2 mingga yaqin murojaatlar kelib tushgan bo\u2018lib, ularni o\u2018rganish natijasida ortiqcha olingan (hisoblangan) 115 mln so\u2018m mablag\u2018 iste\u2019molchilarga qaytarilishi ta\u2019minlandi. \u00a0Murojaatlarda asosan, aloqa sifatining qoniqarsizligi, hisob-kitoblarning noto\u2018g\u2018ri yuritilishi va ortiqcha qarzdorlik hisoblanishi, abonent roziligisiz qo\u2018shimcha xizmatlarga hamda reklama maqsadidagi SMS xabarlar yuborilayotganligi, shu jumladan pullik kontent&hellip;<\/p>\n","protected":false},"author":1,"featured_media":61053,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"jetpack_publicize_message":"","jetpack_is_tweetstorm":false,"jetpack_publicize_feature_enabled":true},"categories":[3],"tags":[],"jetpack_publicize_connections":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v16.0.3 (Yoast SEO v19.6.1) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>RAQOBAT QO\u2018MITASI TELEKOMMUNIKATSIYA XIZMATLARI OPERATORLARINI OGOHLANTIRADI - O\u02bbzbekiston Respublikasi Raqobatni rivojlantirish va iste&#039;molchilar huquqlarini himoya 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