{"id":50711,"date":"2024-04-09T11:13:24","date_gmt":"2024-04-09T06:13:24","guid":{"rendered":"https:\/\/raqobat.gov.uz\/?p=50711"},"modified":"2024-04-09T12:28:25","modified_gmt":"2024-04-09T07:28:25","slug":"murojaatlar-fuqarolar-foydasiga-hal-qilindi","status":"publish","type":"post","link":"https:\/\/raqobat.gov.uz\/uz\/murojaatlar-fuqarolar-foydasiga-hal-qilindi\/","title":{"rendered":"MUROJAATLAR FUQAROLAR FOYDASIGA HAL QILINDI"},"content":{"rendered":"<p>Raqobatni rivojlantirish va iste\u2019molchilar huquqlarini himoya qilish qo\u2018mitasining Buxoro viloyati hududiy boshqarmasiga ikki fuqarodan murojaat kelib tushdi.<\/p>\n<p>Murojaatlarning birida Buxoro viloyatida yashovchi iste\u2019molchi <strong>Asaxiy.uz<\/strong><em><br \/>\n<\/em>do\u2018konidan muddatli to\u2018lov asosida <strong>3 396 000 so\u2018m<\/strong>ga uyali aloqa vositasi sotib olgan, ammo kafolat muddati davrida vosita nuqsonli chiqqan, iste\u2019molchi savdo do\u2018koniga murojaat qilganida uyali aloqa vositasi <strong>almashtirib berilmagan<\/strong>, to\u2018lovlar esa qaytarilmaganligidan norozi bo\u2018lib hududiy boshqarmadan amaliy yordam so\u2018ragan.<\/p>\n<p>Ikkinchi fuqaroning esa <strong>Asaxiy.uz<\/strong> do\u2018konidan muddatli to\u2018lovga changyutgich sotib olgan, kafolat muddati davrida nuqsoni chiqqan, iste\u2019molchi sotuvchiga murojaat qilganida do\u2018kon tarafidan nuqsonlar bartaraf etib berilgan ammo qaytadan nuqsonlar chiqqanligi uchun tovarni sotuvchiga qaytarib bermoqchi bo\u2018lganida do\u2018kon murojaatini rad etganligi bo\u2018yicha Raqobat qo\u2018mitasining Buxoro viloyati hududiy boshqarmasiga yo\u2018llagan murojaati kelib tushgan.<\/p>\n<p>Hududiy boshqarma xodimlari tomonidan mazkur murojaatlar o\u2018rganilib chiqildi. O\u2018zbekiston Respublikasining <strong>&laquo;Iste&#8217;molchilarning huquqlarini himoya qilish to\u2019g\u2019risida&raquo;<\/strong>gi qonunning:<\/p>\n<p>6-moddasida, ishlab chiqaruvchi (ijrochi, sotuvchi) iste\u2019molchiga o\u2018zi realizatsiya qilayotgan tovar (ish, xizmat)lar haqida o\u2018z vaqtida zarur, to\u2018g\u2018ri va tushunarli ma\u2019lumot berishi hamda bahosi (tarifi) va sotib olish shartligi;<\/p>\n<p>11-moddasida, Uzoq muddat foydalaniladigan barcha turdagi tovarlar va xizmatlarga ishlab chiqaruvchi (ijrochi) kafolat muddati belgilashi lozimligi, Ishlab chiqaruvchi (ijrochi) kafolat muddati mobaynida tovar (xizmat)ning, shu jumladan, butlovchi buyumlarning normal ishlashini (qo\u2019llanishini, ulardan foydalanishini) ta\u2019minlashi shartligi, Butlovchi buyumlarning kafolat muddati, agar qonunchilikda boshqacha qoida belgilanmagan bo\u2018lsa, asosiy buyumning kafolat muddatidan kam bo\u2018lmasligi lozimligi;<\/p>\n<p>13-moddasida iste\u2019molchiga nuqsonli tovar sotilganda, agar bu hol shartnoma tuzish paytida aytib o\u2018tilmagan bo\u2018lsa, o\u2018z xohishiga ko\u2019ra tovarni ayni shunday markali (modelli, artikulli) maqbul sifatli tovarga almashtirib berishni yoki tovarning nuqsonlarini bepul bartaraf etish va\/yoki shartnomani bekor qilib, ko\u2018rilgan zararni qoplash talab qilishga haqli ekanligi belgilangan.<\/p>\n<p>Olib borilgan o\u2018rganish va tahlil natijalariga ko\u2018ra birinchi murojaat bo\u2018yicha sotib olingan uyali aloqa vositasi kafolat muddati davrida <em>nuqsonli chiqqanligi sababli <\/em>Asaxiy.uz do\u2018koni va iste\u2019molchi orasidagi<em> shartnoma bekor qilinib <strong>amalga oshirgan to<\/strong><\/em><strong><em>\u2018<\/em><\/strong><strong><em>lovlar qaytarib berilishi ta\u2019minlandi.<\/em><\/strong><\/p>\n<p>Ikkinchi fuqaro murojaati ham <strong><em>ijobiy hal etilib<\/em><\/strong><em> Asaxiy.uz savdo do<\/em><em>\u2018<\/em><em>koni tomonidan chang yutgich <strong>yangisiga almashtirib berilishi ta\u2019minlandi.<\/strong><\/em><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Raqobatni rivojlantirish va iste\u2019molchilar huquqlarini himoya qilish qo\u2018mitasining Buxoro viloyati hududiy boshqarmasiga ikki fuqarodan murojaat kelib tushdi. Murojaatlarning birida Buxoro viloyatida yashovchi iste\u2019molchi Asaxiy.uz do\u2018konidan muddatli to\u2018lov asosida 3 396 000 so\u2018mga uyali aloqa vositasi sotib olgan, ammo kafolat muddati davrida vosita nuqsonli chiqqan, iste\u2019molchi savdo do\u2018koniga murojaat qilganida uyali aloqa vositasi almashtirib berilmagan, to\u2018lovlar&hellip;<\/p>\n","protected":false},"author":1,"featured_media":50712,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"jetpack_publicize_message":"","jetpack_is_tweetstorm":false,"jetpack_publicize_feature_enabled":true},"categories":[88,3],"tags":[],"jetpack_publicize_connections":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v16.0.3 (Yoast SEO v19.6.1) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>MUROJAATLAR FUQAROLAR FOYDASIGA HAL QILINDI - O\u02bbzbekiston Respublikasi Raqobatni rivojlantirish va iste&#039;molchilar huquqlarini himoya qilish qo\u02bbmitasi.<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/raqobat.gov.uz\/uz\/murojaatlar-fuqarolar-foydasiga-hal-qilindi\/\" \/>\n<meta property=\"og:locale\" content=\"uz_UZ\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"MUROJAATLAR FUQAROLAR FOYDASIGA HAL QILINDI - O\u02bbzbekiston Respublikasi Raqobatni rivojlantirish va iste&#039;molchilar huquqlarini himoya qilish qo\u02bbmitasi.\" \/>\n<meta property=\"og:description\" content=\"Raqobatni rivojlantirish va iste\u2019molchilar huquqlarini himoya qilish qo\u2018mitasining Buxoro viloyati hududiy boshqarmasiga ikki fuqarodan murojaat kelib tushdi. 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